Privacy Policy

1. Information We Collect

We collect data when users add their website, generate a script, or when visitors submit feedback through the embedded widget. This may include:

• Name and email (if provided by feedback submitters).
• Feedback content and rating.
• Website details added by the account owner.
• Analytical and technical data (browser, device, timestamps).

2. How We Use Your Information

• To generate feedback analytics and insights.
• To allow website owners to view and manage feedback.
• To improve platform performance and security.
• To prevent abuse and unauthorized activity.

3. Cookies and Authentication

We use secure, HTTP-only cookies to manage user authentication. Cookies are never shared with third parties and are used only for login verification and session management.

4. Third-Party Integrations

Our platform may integrate services such as Google Authentication to simplify sign-in. Any data shared with external providers is handled according to their own privacy policies.

5. Data Security

We implement strong security practices including encryption, hashed authentication tokens, and secure database storage to protect your information from unauthorized access or misuse.

6. Data Ownership

Feedback collected through your integrated widget belongs to you. You may export, delete, or request removal of this data at any time.

7. Data Retention

We retain feedback and account data only as long as it is required for platform functionality or until you request deletion.

8. User Rights

• Request deletion of your data.
• Request export or correction of information.
• Disable or remove your feedback widget at any time.

9. Changes to This Policy

We may update this Privacy Policy at any time. All changes will be posted on this page with the updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or need to request data changes, please contact us at:
ayush.jslab@gmail.com